My dear brothers and sisters, take note of this: Everyone should be quick to listen, slow to speak and slow to become angry, because human anger does not produce the righteousness that God desires.
– James 1:19-20 (NIV)
by Dave Whitehead, Author of Making Sense of the Bible
These words of advice will serve those who practice them well. Our tendencies are to listen with the intent of speaking our mind as quickly as possible, but the art of listening can bridge the gap of many misunderstandings. Seek first to understand, then to be understood, and you will do well in the affairs of life.